算法技术时代的战略人力资源管理:关键见解与未来研究议程

Strategic Human Resource Management in the Era of Algorithmic Technologies: Key Insights and Future Research Agenda

HUMAN RESOURCE MANAGEMENT · 2024
被引 52 · 同刊同年前 5%
人大 AFT50

中文导读

综述了算法技术(如人工智能、机器学习)如何重塑工作结构、人力资源交付活动和技术人员管理,为学者和从业者理解算法在HRM中的作用提供框架。

Abstract

ABSTRACT This article presents a contemporary review of human resource management (HRM) research on algorithmic technologies, including artificial intelligence, machine learning, and natural language processing. By connecting these recent advancements to the long‐standing scholarly tradition of HRM‐technology relations, this review examines current knowledge on how algorithmic technologies are reshaping three key areas: (1) work structures and design, (2) HR delivery activities, and (3) the management of technology workers. Using a threefold conceptualization of technology—the tool view, proxy view, and ensemble view—this review explores how organizations employ algorithmic systems to enhance productivity, how the human agency interacts with and resists these technologies, and how broader social, cultural, and institutional contexts shape the use of algorithms in HRM. Additionally, this article offers suggestions for future research, highlighting the unique opportunities algorithmic technologies provide to HR scholars for making enduring contributions to the broader conversations on HRM and technology.

人力资源管理算法技术人工智能工作设计技术管理