Factors shaping the use of performance information by public managers
研究采用组态方法分析100个案例，发现绩效信息系统的充分性、有效实施、领导承诺和有利环境等因素相互作用，共同影响公共管理者使用绩效信息。
Performance management reforms have a persistent appeal despite unproved effectiveness. Research identifies in the limited utilization of performance information one crucial obstacle. Evidence on how and why public managers use performance information is growing but remains fragmented. A configurational approach is employed to discover competing paths to performance information use in 100 cases. Five macro-conditions, covering the characteristics of performance information systems, features of public managers and context, interact and influence each other as they lead to the outcome. Results highlight relevance of adequacy of performance information, complemented by either effective implementation or leadership commitment and a favourable context.