How a manager’s background shapes perceived leader credibility: A survey experiment among teachers and civil servants in The Netherlands
通过荷兰教师和公务员的问卷实验，发现管理者的专业和管理背景能提升下属对其可信度的感知，且管理背景在人员变革型组织中的作用更强。
This study examines the effect of line managers’ professional and managerial background on perceived leader credibility in people-processing and people-changing organizations. Findings from a vignette experiment among teachers and civil servants working in (local) government in the Netherlands indicate that a professional and managerial background increases perceived leader credibility. The effect of a managerial background on perceived leader credibility is stronger in people-changing organizations than in people-processing organizations. We conclude that line managers’ background matters for understanding perceived leader credibility, but that the dimensions of leader credibility should be considered. More research is needed to better understand the implications of the organizational context on employees’ perceptions of line managers in public organizations.