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阴影中的高绩效者:明星员工对同事的不利影响

High performers in the shadow: The adverse effect of star employees on their peers.

Journal of Applied Psychology · 2024
被引 15
人大 A+FT50ABS 4*

中文导读

研究发现,当普通员工绩效接近明星员工时,更容易与之比较,产生心理 entitlement,进而增加职场偏差行为、降低幸福感;团队相互依赖会强化这一效应。

Abstract

Star employees are pivotal to organizational success and significantly influence their peers. Previous studies on this topic often explore the attributes of stars and nonstars in isolation. Using social comparison theory, our study posits that as employees' performance approaches that of star employees, nonstar employees become more likely to compare themselves with stars, thereby increasing their sense of psychological entitlement. The increase in entitlement is likely to promote workplace deviance and decrease workplace well-being. We further propose that team interdependence amplifies the relationship between the star-nonstar performance gap and psychological entitlement. When team interdependence is high, the influence of the star-nonstar performance gap on nonstars' psychological entitlement and the mediating effects of psychological entitlement become more significant. We conducted four studies including two field surveys and two experiments to test our hypotheses. The results indicated that employees who exhibit small performance gaps are more adversely affected by stars than other employees, thus offering a more nuanced understanding of star employees' influence within organizations. (PsycInfo Database Record (c) 2025 APA, all rights reserved).

组织行为学社会比较理论员工心理团队绩效