The Emergence of Collective Cultural Intelligence in Teams in Multicultural Contexts: A Dynamic Perspective
提出了团队集体文化智力的新概念,解释团队如何通过成员互动和学习,从个体文化智力涌现出集体属性,以更有效应对文化多样性,并提升团队绩效和成员个体文化智力。
What makes a team culturally intelligent is under-studied. To address the gap in the literature and enhance the understanding of the dynamic nature of teams in multicultural contexts, we introduce a novel concept – team-level collective cultural intelligence – to explain how teams develop a collective property that helps them deal with cultural diversity more effectively. Integrating the literature on cultural intelligence, multicultural teams, and emergent states, we propose that collective cultural intelligence arises from the cultural intelligence of individual team members through their interactions, which involves team learning. This emergent process is contingent on the cultural diversity and power disparity within the team, as well as the specific characteristics of team learning that occurs. Collective cultural intelligence enhances team performance in multicultural contexts and members’ individual cultural intelligence.