Does public sector performance information impact stakeholders? Evidence from a meta‐analysis
通过元分析整合75项研究的461个效应量，发现公共部门绩效信息对利益相关者的态度、行为和绩效感知有积极影响，且效果受信息发送方、接收方、效价、呈现形式及社会文化因素调节。
Abstract Performance information (PI) has received significant attention in public administration research. However, evaluating the impact of public sector PI on stakeholders is challenging due to varying empirical results. Drawing on information propagation theory, as well as social and cognitive psychology, we conduct a meta‐analysis to examine the effect of public sector PI. Using 461 effect sizes from 75 studies, the meta‐analysis reveals PI's positive effects on stakeholder attitudes, behaviors, and perceptions of performance. Moreover, the effects tend to be stronger when PI is sent by third parties, received by citizens, delivered with positive valence, presented in absolute forms, and disseminated in law enforcement administrative subfields and in societies characterized by low power distance. The findings reinforce the significance of public sector PI and illuminate the complex interplay between it and stakeholder responses.