Social contact and value co-creation practices. Tourist–resident encounters and urban cycling in Copenhagen
通过分析哥本哈根城市骑行中的游客与居民相遇，识别出三种社会接触实践（公共、合作、对抗），揭示这些实践如何影响价值共创和旅行体验。
Tourist–resident encounters shape the social dynamics of contemporary cities. This study presents a novel approach exploring how tourist–resident encounters influence both visitors' experiences and residents' lives by analysing social contact as co-creation practices. Qualitative data from Copenhagen's urban cycling practices identifies three main social contact practices: communal, collaborative and adversarial. The findings unfold multiple practice bundles that are identified in different tourist-resident encounters contexts. It illustrates how the materials, meanings and competences in urban cycling practices trigger tourist–resident social contact, shaping value co-creation practices. These dynamics affect both conviviality and the overall travel experience. The study discusses the proposed framework to examine social contact and co-creation practices and offers practical suggestions to promote sustainable tourist–resident relationships. • Proposes a framework to investigate social contact as value co-creation practices • Combines interviews with critical incident technique and field observations • Unfolds multiple practice bundles of social contact in tourist-resident encounters • Defines the role of materials, meanings and competences in social contact practices • Identifies three social contact practices: communal, collaborative and adversarial