危机时刻为自己还是为他人发声:危机相关不确定性何时以及如何激发员工建言

Voice for ourselves or myself in times of crisis: When and how crisis‐related uncertainty motivates employee voices

Journal of Occupational and Organizational Psychology · 2025
被引 2
ABS 4

中文导读

基于公平启发理论,研究在组织危机中,员工感知的不确定性如何通过不同动机(亲社会或自利)影响其建言行为,且组织公平感的高低决定了建言类型。

Abstract

Abstract Drawing on fairness heuristic theory, we propose that organizational justice serves as a boundary condition determining how employees respond to perceived uncertainty in times of organizational crisis with different types of proactive voice (i.e. prosocial or self‐interested). We conducted a three‐wave survey study to test our hypotheses with a sample of 401 employee‐supervisor dyads during the COVID‐19 period. Results demonstrated the employee crisis‐related uncertainty perception's positive indirect effect on employee prosocial voice via prosocial motive when organizational justice was higher, and its positive indirect effect on employee self‐interested voice via self‐interested motive when organizational justice was lower. We then discussed our implications for organizational crisis and employee voice literature.

组织行为学危机沟通员工建言组织公平