企业捐赠中的捐赠类型效应:一个有调节的双重中介模型

Donation type effects in corporate giving: A moderated dual mediation model

JOURNAL OF BUSINESS RESEARCH · 2025
被引 4
人大 A-ABS 3

中文导读

基于归因理论,通过两个实验研究了捐赠类型(时间、现金、产品)如何通过感知利他主义和品牌信任影响消费者对企业捐赠的评价,并发现捐赠者温暖度和品牌声誉的调节作用。

Abstract

This research draws on attribution theory to investigate how the type of donation (time vs. cash vs. product) affects consumer evaluations of companies engaged in corporate giving. Across two experiments, the authors examine how donor warmth and brand reputation moderate, and perceived altruism and brand trust mediate, the impact of donation type on consumer evaluations (company attitude, charitable credit, and WOM). Study 1 shows that donating time or product (vs. cash) leads to more favorable consumer evaluations via perceived altruism. The indirect effects of time (vs. cash) donation are pronounced for low-warmth donors. Study 2 shows that time (vs. cash) donation results in more favorable consumer evaluations via perceived altruism and brand trust, particularly for relatively lower brand reputation donors. This research advances the corporate giving literature by uncovering distinct routes (perceived altruism and brand trust), through which the type of donation affects consumer evaluations. Additionally, it confirms the moderating effect of donor warmth and brand reputation in this relationship.

企业捐赠消费者评价归因理论品牌声誉捐赠类型