如何增加消费者的亲环境行为?让消费者参与创意活动的作用

How to Increase Consumers' Pro‐Environmental Behaviors? The Role of Involving Consumers in Creative Activities

Psychology and Marketing · 2025
被引 1
ABS 3

中文导读

通过六项研究(含二手数据和现场实验),发现让消费者在前置情境中参与创意活动(而非非创意活动)能提升其自我重要性感知,进而促进后续的亲环境行为,且该效应在自我概念清晰度低的消费者中更强。

Abstract

ABSTRACT As concerns about environmental issues continue to grow, it is a timely topic to study how to increase consumers' pro‐environmental behavior. Prior literature mainly investigated how the contextual factors influenced consumers' pro‐environmental behavior in this context. However, what consumers do and think in a previous context affects their behavior in a subsequent unrelated context. It remains unclear how to increase consumers' pro‐environmental behavior through intervening the activity type consumers conduct in a prior setting. Through six multi‐method studies including a study with secondary data and a field experiment, this paper shows that involving consumers in creative activities (vs. noncreative activities) in the prior context boosts consumers' self‐importance perception, which in turn stimulates consumers to engage in pro‐environmental behaviors. Furthermore, this paper demonstrates that the effect of involving consumers in creative activities on pro‐environmental behavior amplifies (attenuates) among consumers with low self‐concept clarity (among those with high self‐concept clarity). This paper makes important contributions to the literature on pro‐environmental behavior and creative activities. It also offers insights for policymakers and businesses, suggesting that encouraging consumers to engage in creative activities can be an effective strategy to foster pro‐environmental behavior.

消费者行为亲环境行为营销策略创意活动