走出两难境地:商业情境中应对职业倦怠的整合管理方法

Exiting the space between the rock and the hard place: An integrative managerial approach to tackling burnout in a business context

Industrial Marketing Management · 2025
被引 7
ABS 3

中文导读

研究基于27家公司的数据,提出整合管理方法应对商业环境中的职业倦怠,强调预防、支持和再融入过程,为企业提供低成本有效的干预策略。

Abstract

In the current volatile, uncertain, complex, and ambiguous business markets, employees and managers alike struggle with mental health issues. These challenging times are reflected in a state of permacrisis impacting job market instabilities, fluctuating demand, and tight deadlines set by clients, leading to increased workplace stress and, consequently, burnout. The current literature lacks an integrative managerial approach to burnout to help companies provide a safe working environment for their employees. Therefore, this study aims to advance the current theoretical understanding of burnout in a business context. Data are collected from 27 companies to analyze different work-related practices impacting burnout. Results indicate that effective organizational interventions are often inexpensive, with the key to progress resting in an integrative approach to burnout that is constantly evaluated. This strategic approach requires prevention, support, and reintegration processes, and cognizance of their different practices and underlying mechanisms. This study contributes to the literature on burnout in business marketing while offering actionable, research-based managerial recommendations for integrative burnout management. • Many companies are faced with balancing mental health against business profits. • Burnout management requires an integrative approach in line with national regulations. • Progress lies in fostering and maintaining an open communication culture. • The study provides practical insights on how companies can manage burnout.

职业倦怠企业管理心理健康组织干预