Working from the Metaverse: A Distraction Management Perspective
从分心管理视角出发,通过定性研究发现知识工作者在元宇宙中可主动屏蔽常见干扰,但也面临新分心源,需定制技术功能以优化工作效果。
The innovative potential of the Metaverse for knowledge work has mostly been explored in terms of its ability to enhance remote collaboration. However, this paper takes a distraction management perspective and presents findings from a qualitative study where knowledge workers performed solo tasks using an immersive Metaverse application. We posit that knowledge workers can proactively shield themselves from common distractions in collaborative, private, or public spaces by clearly separating their virtual workplace from their physical environment. However, Metaverse applications may also introduce new sources of distraction, requiring knowledge workers to be aware of and able to customize technology affordances to optimize work outcomes. These findings inform a theoretical model of virtual workplace distraction management, emphasizing that we should harness its potential to augment, transform, or replace conventional work environments rather than recreating traditional corporate offices in the Metaverse and their common distractions.