Toward a more nuanced understanding of the IT use-individual performance relationship
运用表征理论，通过相关和组态方法研究信息技术使用丰富度对个体绩效的影响，发现丰富使用并不一致提升绩效，尤其在强制使用环境中组织因素起主要作用。
In this paper, we examine the relationship between information technology (IT) use and individual performance, employing Representational Theory to underscore contextual importance, especially the nature of IT use. By investigating the influence of IT use richness on performance, we adopt both correlational and configurational methodologies. Findings indicate associations to General Performance and Efficiency, but not Effectiveness, revealing that richer IT use does not uniformly enhance performance, particularly in mandatory settings where organizational factors play a major role. This study unpacks the nature of IT use-performance relationship, offering theoretical insights and practical implications for organizations seeking to maximize advantage from IT.