Using a Process Model to Develop and Expand Employee Voice Scales
本文从包容性视角出发，基于建言过程模型开展两项研究，开发并验证了15个员工建言量表，为多学科研究提供测量工具。
ABSTRACT Employee voice at its simplest refers to having a say in the workplace. The concept of employee voice has gathered interest from the employment relations, human resource management and organisational behaviour disciplines over recent years. We take an inclusive view of voice in this article rather than one from a single discipline. We discuss the importance of examining the various dimensions and attributes of voice and with a process model of voice, conduct two studies to develop, test and produce 15 voice scales. Theoretical and practical implications and future research directions are discussed.