同事如何解读员工使用人工智能:同事对员工道德的看法和帮助行为作为对员工使用人工智能的回应

How Do Coworkers Interpret Employee AI Usage: Coworkers' Perceived Morality and Helping as Responses to Employee AI Usage

HUMAN RESOURCE MANAGEMENT · 2025
被引 28 · 同刊同年前 3%
人大 AFT50

中文导读

研究从人际视角出发,发现员工使用AI会被同事视为偷懒,从而降低同事对其道德评价和帮助行为,通过四项实验验证了这一负面效应。

Abstract

ABSTRACT Organizations are increasingly introducing artificial intelligence (AI) into the workplace and encouraging employees to use AI to complete work. Correspondingly, research on AI usage predominantly focuses on the positive effects of AI usage on employees themselves. Drawing upon attribution theory and AI literature and taking an interpersonal perspective, this research challenges the prevailing consensus by investigating whether, when, and how employee AI usage would lead to negative coworker outcomes. We propose that when coworkers attribute employee AI usage as a way to slack off (i.e., slack attribution), employee AI usage is negatively related to coworkers' perceived morality of the employee, which in turn decreases coworkers' helping behavior toward the employee. Two experimental studies, a field survey study, and a field experiment provide substantial support for our hypotheses. This research adds new insights into the AI usage literature by revealing the negative coworker outcomes of employee AI usage.

组织行为人工智能同事关系道德感知帮助行为