通过管理教练行为培养酒店员工的服务导向组织公民行为：一项多层次混合方法研究

Fostering hospitality employees’ service-oriented organizational citizen behavior through managerial coaching behavior: A multilevel mixed methods study

• Zhen Yan 通讯
• Zuraina Dato Mansor
• Wei Chong Choo
• Na Bai