The impact of accountability systems on public employee well-being and the moderating effects of role clarity and job autonomy
基于584名公共雇员的调查数据，研究发现绩效问责和透明问责会加剧工作压力和健康问题，而伦理问责则无此影响；角色清晰度和工作自主性可以缓冲这些负面效应。
Little research has explored the dark side of accountability systems in terms of their negative effects on public employee well-being. This study uses Job Demand-Resource theory to provide an integrated understanding of how accountability systems reflecting the paradigms of traditional bureaucracy, new public management, and public governance impact public employees’ well-being, with role clarity and job autonomy as moderating factors. Using responses from 584 public employees, we find that performance- and transparency-based accountability aggravate job stress and health, whereas ethics-based accountability does not, and that role clarity and job autonomy buffer these negative effects. Implications of these findings are discussed.