IT-embedded dynamic capabilities for public institutions coping with disinformation – The case of financial fake news
研究了公共机构如何利用嵌入IT的动态能力应对金融假新闻，提出了假新闻方案分类和机构应对能力框架，对监管者和公众有实用价值。
Disinformation campaigns have become a significant concern for public institutions across various domains, including politics, healthcare, and financial markets. Consequently, authorities must develop effective strategies and measures to combat such campaigns while upholding their objectives of serving the public. In financial markets, institutions aim to ensure consumer protection and market integrity, both of which are at risk due to fraudulent activities driven by financial fake news (FFN). Drawing on a sample of FFN cases and institutional communications, our study contributes to the conceptualization of FFN schemes through a taxonomy, identifies IT-embedded dynamic capabilities (DCs) and the underlying microfoundations that institutions employ to address such schemes, and discusses open challenges for institutions. Our research provides practical value for institutions, regulators, and the public by informing them about FFN schemes and offering guidance applicable to other sectors affected by disinformation, such as healthcare and politics. • We develop a taxonomy and conceptualization of financial fake news (FFN) schemes. • Based on this, we derive IT-embedded dynamic capabilities that institutions employ to cope with such schemes. • We discuss microfoundations and IT resources required for the actualization of the dynamic capabilties identified. • Our work contributes to the understanding of disinformation in fraud and shows how institutions can react effectively.