情境与制度因素作为员工幸福感的社会影响:英国医疗行业应对大流行的员工幸福感实践研究

Contextual and Institutional Factors as Societal Influences on Employee Wellbeing: Examining Employee Wellbeing Practices in Response to the Pandemic in English Healthcare

Human Resource Management Journal (UK) · 2025
被引 1
ABS 4★

中文导读

基于对65位人力资源和护理主管及员工代表的调查访谈,研究英国医疗行业在大流行期间及之后实施的幸福感实践,发现情境和制度因素导致员工感知到不平等和患者安全担忧,且经济幸福感关注不足。

Abstract

ABSTRACT The COVID‐19 pandemic has negatively affected employees' physical, psychological, and economic wellbeing, leading to significant workforce challenges, despite practitioners' rapid implementation of several HR practices aimed at enhancing employee wellbeing. Based on surveys and interviews with 65 HR and Nursing Directors and employee representatives, and other qualitative data, this article aims to explain this puzzle by exploring which wellbeing practices were employed during and post the pandemic, and what challenges these responses generated for employees. While much scholarship has focused on organizational determinants of physical and psychological wellbeing, our findings show that the pandemic context and the healthcare sector's institutional characteristics influenced the wellbeing response and generated employee perceptions of staff inequality, and patient safety concerns. Furthermore, the wellbeing response addressed economic wellbeing only to a limited degree. The article contributes to the study of employee wellbeing by highlighting the importance of contextual and institutional factors as societal influences on wellbeing, and by conceptualising economic wellbeing as a significant wellbeing type.

员工幸福感人力资源管理医疗行业COVID-19大流行