追逐数字化:理解公共部门组织中数字化的控制与分散

Chasing Digitalization: Understanding Control and Dispersion of Digitalization in Public Sector Organizations

Public Administration · 2025
被引 5
ABS 4

中文导读

研究公共部门数字化控制为何常导致实践分散,基于瑞典学校案例提出“追逐数字化”概念,分析控制与分散的循环关系。

Abstract

ABSTRACT The study aims to contribute knowledge about how we can understand control of digitalization and why digitalization becomes a dispersed practice. The study offers two main contributions. First, we introduce the metaphor chasing digitalization to describe the observed mode of control of digitalization. Control involved chasing after digital solutions—getting hold of things—and chasing in , which entails facilitating activities to ensure organizational adoption. The second contribution deepens our understanding of why digitalization frequently results in a dispersed practice. Chasing in often triggers chasing after and vice versa. For example, when many actors are chasing after, a need arises to coordinate more. Against the backdrop of recurring reports of failed digitalization projects in the public sector, the study contributes by conceptualizing control challenges. The contribution is the result of an empirically grounded analysis based on the actor‐network concepts of framing and overflowing. The empirical case focuses on the Swedish school sector.

公共管理数字化组织控制公共部门