A balanced view of supervisory family support: Effects on gratitude, indebtedness, and job crafting behaviors
基于情绪评价理论，通过两个实验和一个多波调查，发现主管家庭支持既引发感恩（积极情绪）也引发负债感（消极情绪），进而分别促进接近型和回避型工作重塑，且工作家庭冲突调节了负债感的中介效应。
Despite resource-based theories espousing the virtues of supervisory family support (SFS), we question the definitiveness of an oversimplified assumption that receiving SFS is a beneficial, positive experience. We develop a model based on appraisal theories of emotion, with results from two experimental studies and a multi-wave survey study supporting our notion of the need for a more balanced view. First, SFS is positively linked to employees’ feelings of gratitude (a positive emotion) and indebtedness (a negative emotion). Second, gratitude mediates the link between SFS and approach job crafting. Yet—arguing that a key feature of SFS is that it empowers employees to temporarily disengage or withdraw from some work-related tasks—we also find that indebtedness mediates the link between SFS and avoidance job crafting. Third, considering employees’ work-family conflict (WFC) as a contextual factor that moderates the effects of SFS, we find that WFC conditions the indirect effect of SFS on avoidance job crafting via indebtedness. With these insights, our balanced view of SFS offers a more comprehensive assessment of employees’ lived experiences associated with the receipt of SFS.