Customizing your way to health: How self‐customization influences food choices
研究发现，在放纵型饮食（如披萨）中，自我定制能通过增强自主感促使消费者选择更健康的选项（热量和脂肪更少），但在健康型饮食（如沙拉）中效果减弱。
Abstract Companies are increasingly adopting self‐customization, allowing customers to create personalized products. In the food and beverage industry, this is often provided at no extra cost. While most consumers believe that adding more options maximizes the benefit in self‐customization, which leads companies to adopt pay‐per‐add pricing models to manage costs, this logic does not always hold in food consumption. In this context, adding more can compromise health goals and diminish the taste experience. Across a field study conducted with a pizza restaurant that temporarily switched from a fixed à‐la‐carte menu to a self‐customization menu and two controlled experiments, we demonstrate that self‐customization in indulgent contexts leads to healthier choices—pizzas with fewer calories and fat calories—by enhancing a sense of autonomy. We further identify a boundary condition, where the positive effect of self‐customization diminishes in healthy contexts, such as when choosing a salad.