The End of Tourist Traps: The Impact of Review Platforms on Quality Upgrading
研究了更便捷的评论平台如何改变消费者行为,并激励企业提升产品质量,尤其适用于信息原本受限的市场。
This paper empirically examines how cheaper access to review platforms affects consumer behavior and firms’ incentives to improve product quality in markets where information is traditionally limited.