A labour perspective on videoconferencing fatigue: Critical review and reframing
本文从劳动视角批判性回顾视频会议疲劳现象,基于147篇论文归纳出五种劳动类型,为从业者优化视频会议使用提供指导。
Videoconferencing fatigue or ‘Zoom fatigue’ has emerged as a prominent phenomenon due in part to the rapid adoption of videoconferencing during and after the COVID-19 pandemic. This critical literature review focuses on the nature of the labour involved in videoconferencing. Using a qualitative, grounded approach, insights from 147 papers on videoconferencing fatigue were coded according to five types of labour: interpretive labour, performative embodied labour, performative configuration labour, intensifying labour, and alienating labour. These insights can guide practitioners in making strategic decisions about the use of videoconferencing and provide a foundation for future research.