Inclusive Performance Management: Four Dimensions
本文提出包容性绩效管理概念，主张将绩效重新定义为对政府整体的贡献，包含跨政策协调、任务外活动、全面测量和前瞻性管理四个维度，以改善公众对政府的看法。
The five-decade public administrative performance management movement has coincided with declining public trust in government, public perception of greater government wastefulness, and considerable public dissatisfaction with administrative services. Drawing on a substantial literature on inclusiveness, this article contends that performance management could contribute more to positive public perceptions of government by reconceptualizing performance to include contributions to government as a whole. Specifically, inclusive performance management would incorporate greater attention to (1) cross governmental policy coordination, (2) mandated mission extrinsic activity, (3) more comprehensive measurement, and (4) managerial strategies that are forward looking in terms of balance and identification of opportunities and threats.