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实体店处理退货以换取点击量:对手能成为朋友吗?

Bricks Processing Returns for Clicks: Can Foes Become Friends?

Marketing Science · 2025
被引 0
人大 AFT50UTD24ABS 4*

中文导读

研究了竞争性线上与线下零售商之间的“线上购买、线下退货”协议,揭示其如何策略性地缓和价格竞争、减少展厅现象,并可能使企业和消费者双赢。

Abstract

This paper analyzes buy online, return in store agreements between competing online and offline retailers, revealing how such agreements can strategically soften price competition, reduce showrooming, and potentially benefit both firms and consumers.

广告市场营销商业经济学产业组织