The Impact of Transparency-Inducing Management Information System Use on Employees’ Daily Work Performance
研究管理信息系统带来的透明度对员工绩效的影响,发现自我导向透明度(员工查看自身数据)能提升绩效,而团队导向透明度(数据共享)可能因侵犯隐私而降低绩效。
This study examines the impact of management information systems (MIS) on employee performance, emphasizing the role of transparency induced by MIS. The study highlights the importance of balancing transparency with privacy to maximize MIS benefits. Managers should create environments that foster self-directed transparency, where employees have access to their own performance data. This allows employees to self-assess and improve their performance based on accurate and timely information, likely to enhance the positive outcomes of effective MIS use on employee performance. Thus, managers should encourage this type of transparency by providing tools and training that help employees understand and utilize their performance data effectively. In contrast, team-directed transparency induced by MIS should be carefully managed to avoid negative impacts on performance. This kind of transparency can lead to feelings of surveillance and privacy invasion, with negative consequences for the performance outcomes of employees’ MIS use. Managers should therefore be cautious about which and how much performance data are shared among team members, for example, by establishing clear guidelines and policies defining what information is shared among colleagues and how it is used.