Conceptualizing consumer resistance in global consumer culture: framework and research agenda
本文通过系统分析110篇跨学科文献，构建了基于强度和目标的消费者抵抗分类框架，并提出了前因-决策-结果模型，揭示了身份、文化和社会经济动机如何驱动抵抗行为及其对消费者、品牌和全球消费文化的影响。
Purpose The research article aims to delineate and place into context consumer resistance within the realm of global consumer culture (GCC). It delves into exploring its fundamental forms, establishing a conceptual foundation and outlining implications for future inquiry. Design/methodology/approach The article adopts a comprehensive conceptual outlook by amalgamating existing insights from a systematic analysis of 110 articles spanning diverse fields like sociology, psychology, marketing and economics. It devises an innovative framework that encapsulates the varying manifestations of consumer resistance based on intensity and target, while proposing an integrative antecedents-decisions-outcomes (ADO) model to elucidate the stimuli, forms and repercussions of resistance within the GCC landscape. Findings The article categorizes and delineates different consumer dispositions that underpin resistance, showcasing a spectrum of consumer resistance at micro, meso and macro levels and distinguishing between passive and active behaviors. The ADO framework uncovers identity-based, culture-based and socio-economic motivations as pivotal triggers of resistance, various resistance actions as decisions, and multifaceted outcomes that influence consumers, brands, businesses, markets and the GCC itself. Additionally, the study acknowledges notable research gaps and sets forth a comprehensive research agenda for future exploration. Originality/value This research offers a distinctive theoretical contribution by furnishing an exhaustive and unified framework for comprehending consumer resistance within the realm of GCC. It establishes connections between diverse disciplinary perspectives, introduces crucial new conceptualizations of resistance manifestations and delineates a research roadmap to enhance the comprehension of this increasingly salient phenomenon in the domain of international marketing.