惠及顾客却伤害组织？亲顾客偏离对员工的双刃剑效应

Benefit customers but hurt the organization? The double-edged sword effect of pro-customer deviance on employees

• Huili Ye
• Chenglin Gui 通讯
• Shanru Ai
• Xiaoqian Wang
• Aimin Deng
• Xi Ouyang