Post-Error Adjustments: Strategic Agility and Organizational Zemblanity
研究企业如何通过战略敏捷性从错误中恢复，并提出了“组织厄运”概念，指企业因文化、领导力或结构问题而陷入自我强化的错误循环。
Summary Errors pose critical tests for firms, challenging their ability to recover or else face decline. This article frames strategic agility as a response mechanism to overcome errors. Conversely, when firms are repeatedly unable to enact strategic agility, they can enter a hindering state where they struggle to take corrective actions. In this state, it is likely that firms will inadvertently activate error-amplifying feedback loops, becoming the primary architects of their own misfortune. This state is conceptualized as “organizational zemblanity,” which has three root causes: deteriorative culture, leadership deficiencies, and structural inefficiencies.