“We are like little elves who never get their own name” - Navigating the experience of precariousness in platform work
通过对芬兰外卖骑手的质性研究,识别了平台工作者面临的不稳定性的四个方面,以及他们用来应对这种体验的四种工作重塑机制,为理解非传统工作情境下的不稳定性提供了新视角。
Although platform work has attracted research across disciplines in recent years, our understanding of how platform workers experience precariousness remains limited. Through a qualitative study of food delivery couriers in Finland, this paper seeks to advance knowledge of how workers navigate their experience of precariousness in the context of platform work. We identify four aspects of work-related precariousness encountered by platform workers and outline four job crafting mechanisms they use to navigate their experience of precariousness. These findings provide contextual insights into platform workers’ experience of precariousness in an egalitarian country. By exploring platform workers’ experiences and navigating mechanisms, we contribute to the existing body of knowledge on platform work and job crafting, offering a deeper understanding of this non-traditional work context.