Age-Inclusive Digital Responsibility: A New Form of Responsibility in the Resonance of Aging and Digitalization
采用混合研究方法,分析了年龄包容数字责任的形成源于企业数字责任与年龄包容管理的交叉演进,面临数字鸿沟、信任、排斥和成瘾四类伦理困境,并从社会、企业、个人和技术四个层面构建了治理体系。
When “digitalization” meets “aging,” to understand the theoretical updates and value reconstruction of concepts like corporate digital responsibility and age inclusion, research should be conducted from the perspective of age-inclusive digital responsibility. We adopt a mixed research method to comprehensively analyze age-inclusive digital responsibility. The study results indicate that the formation of age-inclusive digital responsibility arises from the intersectional evolution of corporate digital responsibility and age-inclusive management while facing ethical dilemmas in four areas: the digital divide, digital trust, digital exclusion, and digital addiction. It presents a completely new theoretical connotation from four levels: society, business, individual, and technology, and has important impacts on age-friendly society, organizational culture, and digital recognition. The research constructs a governance system from four aspects. These results provide theoretical guidance for eliminating the digital divide and achieving shared digital responsibility, as well as motivation for companies to engage in responsible digital innovation.