Navigating complexity: Unveiling the nonlinear relationship between family engagement and dynamic capabilities in the hotel industry
研究了酒店业中家族参与如何通过非线性关系影响动态能力，进而影响酒店连锁的创新绩效，对理解家族企业适应环境变化有参考价值。
Family-owned enterprises face a growingly turbulent context, prompting them to develop adaptive capabilities and sustain their competitive advantages amidst shifting dynamics. Specifically, the tourism sector, which comprises many family businesses, has been greatly affected by the ever-changing environment. In that sense, the analysis of the idiosyncratic characteristics of family firms in dynamic capabilities development that influence the innovation of hotels is of particular relevance. This study aims to assess how family engagement affects the development of dynamic capabilities of hotels and their subsequent relationship with innovative performance within hotel chains. The results indicate that family engagement influences dynamic capabilities through a nonlinear relationship. Also, a favorable association is evidenced between these dynamic capabilities, characterized by hotels' adeptness in discerning and capitalizing on environmental opportunities through resource reconfiguration, and the resultant innovations within the hotel sector.