异步视频面试中的偏差因素评估:应聘者完成决策、视频背景与评价格式

Assessing biasing factors in asynchronous video interviews: applicant completion decisions, video background, and evaluation format

European Journal of Work and Organizational Psychology · 2025
被引 3
ABS 3

中文导读

通过两项研究(低风险模拟面试与高风险真实面试)分析异步视频面试中完成决策、录制质量、背景元素对评分偏差的影响,并检验标准化评价能否减少偏差。

Abstract

Asynchronous video interviews (AVIs) have become popular selection methods due to their flexibility and cost savings but might introduce new forms of bias. For instance, interviewees often complete them from home, their surroundings might signal personal or protected statuses, and technology issues might distort the information provided. This paper leverages two complementary studies to examine (a) the AVI completion decisions, recording quality, and background elements present in high- and low-stakes job interviews, (b) to what extent these AVI-specific elements and interviewees’ characteristics can bias performance ratings, and (c) whether evaluation standardization can help mitigate such biases. Study 1 used mock interviews with (N = 626) Prolific participants evaluated by professional hiring managers. Study 2 involved high-stakes interviews with (N = 523) real applicants for competitive education programmes evaluated by trained raters using either standardized or unstandardized approaches. AVI elements (attire, room tidiness, technical issues, background) were coded in both studies. Results showed that completion decisions depended on AVI stakes and could influence evaluations. Issues with recording quality were rare and modestly related to AVI evaluations. AVI backgrounds signalling personal or protected statuses were very rare and unrelated to evaluations. Evaluations standardization reduced bias only in relation to sex-based differences, but not other interviewee characteristics.

人力资源管理招聘选拔面试偏差应用心理学