真实型领导行为对员工信任、工作满意度和组织承诺的影响:医疗机构工作场所干预的实验评估

The Impact of Authentic Leadership Behavior on Employee Trust, Job satisfaction, and Organizational Commitment: An Experimental Evaluation of a Workplace Intervention in a Healthcare Organization

Human Performance · 2025
被引 2
ABS 3

中文导读

通过三项研究检验真实型领导培训的效果,发现培训能改变主管领导行为并提升员工对主管的信任,但未显著影响工作满意度或组织承诺。

Abstract

This paper reports on three studies to test authentic leadership theory. For Study 1, 40 hospital supervisors were randomly assigned to authentic leadership behavior training or a waiting list control group. Pretest (n = 256) and posttest (n = 167) surveys from direct reports failed to find significant differences between the two groups. Study 2 was a quasi-experimental single group four-wave study on the same supervisors. Data from direct reports (n = 190for Time 3 and n = 182 for Time 4) showed that for those new to the supervisor, there was a significant increase in authentic leadership behavior and trust in the supervisor, but not in job satisfaction or organizational commitment. Study 3 was a nonequivalent group pretest/posttest design using data from the hospital’s annual engagement survey. Analyses found that direct report ratings of their supervisor’s leadership quality increased significantly more for the intervention supervisors (n = 38) than a nonequivalent control group (n = 59). These findings show that the authentic leadership training was effective in changing supervisor leadership behavior and trust in the supervisor but contrary to survey studies, not job satisfaction or organizational commitment, at least for new employees.

组织行为学领导力人力资源管理应用心理学