传递服务还是享受其中?服务型领导下追随者人际能动性的双重动机

Paying It Forward or Enjoying it Inward? Dual Motivations in Followers’ Interpersonal Agency Under Servant Leadership

GROUP & ORGANIZATION MANAGEMENT · 2025
被引 1
人大 A-ABS 3

中文导读

研究了服务型领导如何激发追随者在人际网络中既利他又利己的双重动机,发现追随者感知的服务型领导与网络能力共同影响其分享或追求个人优势的行为,且负面情绪会加剧对个人优势的追求。

Abstract

This study advances a more follower-centric perspective on servant leadership by examining how followers’ experiences of “being served” function as a motivational factor in their agency to shape social structures. Integrating servant leadership research with social cognitive and network agency approaches, we argue that servant leaders motivate a dual pursuit in followers’ relationship brokering, i.e., inspiring other-oriented behaviors (“paying service forward”) while also empowering focus on personal benefits (“enjoying it inward”). Our analysis of 365 followers in 128 groups across 20 organizations generally supports our social cognitive theorizing. Specifically, we demonstrate that the interaction between followers’ perceived servant leadership (i.e., a motivational underpinning) and perceived networking ability (i.e., a cognitive underpinning) shapes their tendency to both share network advantages ( tertius iungens ) and pursue personal advantages ( tertius gaudens ) through interpersonal agency. Furthermore, our results highlight the precarious nature of shared advantages, as followers are increasingly likely to engage in tertius gaudens brokering when experiencing a negative emotional state. We discuss the implications of these findings for servant leadership research.

服务型领导社会认知理论人际网络追随者动机组织行为