Norm Adherence, Trust, and Citizens' Compliance: Exploring Citizens Attitudes to Public Welfare Institutions Across Europe
基于芬兰、挪威、波兰和罗马尼亚的调查数据，研究发现对特定福利机构的信任比一般政治信任更能促进公民服从，且不同福利国家模式间存在差异。
ABSTRACT The state is responsible for protecting and caring for its citizens, which sometimes requires citizens' compliance. For public health protection, citizens must get vaccinated, and to safeguard children, citizens must report suspected child maltreatment. Whilst previous research often links political trust to compliance, it remains unclear whether trust in specific welfare institutions plays a more decisive role. This paper offers new insights into compliance and its relationship to political and specific trust. Survey data from representative population samples in Finland, Norway, Poland, and Romania compares compliance across healthcare and child protection services. Institutional theory is used to understand patterns of trust and compliance in different welfare state models. While most respondents comply with the state (60 per cent), notable variations exist across institutional context and welfare domains. Across countries, trust in specific welfare institutions, rather than general political trust, is associated with higher levels of compliance. Strengthening the legitimacy of specific welfare institutions can potentially enhance compliance.