Mission Motivation and Public Sector Performance: Experimental Evidence from Pakistan
通过在巴基斯坦对社区卫生工作者进行随机实地实验,发现强化使命动机的培训能提升其核心工作(每月家访)及多项任务的表现,进而改善儿童健康结果,表明投资使命动机可提升低收入国家公共部门绩效。
This paper studies, through a randomized field experiment involving community health workers in Pakistan, if public sector organizations can improve worker performance by investing in their mission motivation. The findings reveal that training aimed at strengthening mission motivation improves workers' performance in their core responsibility of monthly household visits, as well as in multiple tasks performed during and outside these visits. This holistic improvement in performance leads to improved health outcomes for children in the communities served by these workers. These results highlight the importance of promoting organizational missions as a strategy to improve public sector performance in low-income countries.