Hybrid and remote team chartering: Creating clarity in an increasingly virtual world
本文为混合和远程团队提供制定团队章程的实用指南和促进策略，包括模板、最佳实践和实施建议，帮助团队应对信任建立、协调工作流和沟通一致等挑战。
Team chartering is the process of creating an agreement that outlines how team members will work together. Whereas all teams can benefit from chartering, hybrid and remote teams might find it particularly important due to challenges in building trust, coordinating workflows, and maintaining consistent communication. However, although chartering can be beneficial for hybrid and remote teams, practitioners may not know how to get started, what to include, and how to ensure it impacts the team positively. This paper offers a set of practical guidelines and facilitation strategies to lead effective chartering sessions for hybrid and remote teams. It includes a charter template, recommended practices, and implementation guidelines. This work was informed by research in the social-psychological and organizational literature, the authors’ expertise and experiences in working with hundreds of teams to improve their functioning, and a program of research utilizing the charter template with a variety of corporate teams. Teams going through the chartering process can expect that it will streamline their teamwork practices and address challenges of hybrid and remote teaming.