人工智能与工作场所员工幸福感:一项实证研究

AI and employee wellbeing in the workplace: An empirical study

JOURNAL OF BUSINESS RESEARCH · 2025
被引 50 · 同刊同年前 1%
人大 A-ABS 3

中文导读

通过调查芬兰及总部在芬兰的国际公司员工(n=207),发现AI采用不直接影响员工幸福感,而是通过任务优化和工作安全间接提升,为管理者如何策略性部署AI以增进员工福祉提供实证依据。

Abstract

The integration of artificial intelligence (AI) in workplace settings significantly affects employees, particularly their wellbeing. Despite its growing relevance, the impact of AI on employee wellbeing remains underexplored. To address this gap, we conducted a survey and employed structural equation modeling to analyze data from Finnish and international companies headquartered in Finland (n = 207). We found that AI adoption does not directly impact employee wellbeing but indirectly influences it through work-related factors of task optimization and safety. This highlights the importance of strategically implementing AI to enhance aspects of work that are important to employees, thereby maximizing the wellbeing benefits of AI adoption. Practically, this study underscores the need for AI adoption to result in tangible improvements in organizational tasks and processes, data security, and occupational health. When these aspects are adequately addressed, AI adoption can enhance employee wellbeing and contribute to improved human-AI integration in the workplace.

心理学管理学组织行为学人工智能应用