Lower cost at a cost? The effects of flexible labour on non-profit operational outcomes
研究了美国非营利组织2008-2018年的面板数据，发现灵活用工对运营结果有负面影响，尤其在核心职能中更明显，提示这种短期交易式用工与行业背景不匹配。
The rise of flexible labour promises cost savings and flexibility. However, empirical research examining the organizational consequences of this employment model remains limited. Our analysis of panel data (2008–2018) on non-profits in the U.S. shows that flexible labour negatively influences operational outcomes. This effect is pronounced when these workers are involved in core organizational functions. The findings suggest that the increasing reliance on flexible labour promotes a short-term transactional employment approach incompatible with the sector’s institutional, motivational, and relational context. We suggest avenues for better aligning flexible labour use with non-profits organizational values and mission.