去认同化:冒犯性歧视广告的长期效应

Disidentification: The Long‐Term Effects of Offensive‐Discriminatory Advertising

Psychology and Marketing · 2025
被引 1
ABS 3

中文导读

研究冒犯性歧视广告对受歧视群体成员的长期影响,发现高度感知歧视且想脱离自身群体的人会随时间产生更多补偿性品牌反应(如购买意愿、实际选择),强调时间在消费者行为中的作用。

Abstract

ABSTRACT This study explores the long‐term consumer responses following exposure to offensive‐discriminatory advertising (ad) among members of discriminated groups. It aims to understand the dynamic consumer effect of such ads, particularly for those who feel their group is highly discriminated against and who wish to disidentify from their group. Three longitudinal experiments were conducted: race‐offensive ( n = 347) and two gender‐offensive studies ( n = 221, and n = 72). Offensive‐discriminatory and non‐offensive‐discriminatory ads were presented to women and Black participants, and consumer responses were measured at two‐time points. Individuals feeling highly discriminated against who tended to distance themselves from their group showed more compensatory brand responses (brand purchase intentions, actual brand choice, and Frontal Alpha Asymmetry score as a measure of approach avoidance tendency) over time than those feeling less group discrimination. This study adds to the literature by showing the temporal dynamics of disidentification triggered in responses to offensive‐discriminatory ads. It highlights the role of time in consumer behavior and quantifies long‐term responses among different segments. It also extends the disidentification theory from workplace settings to ad contexts. These studies reveal the long‐term effects of offensive‐discriminatory ads on specific consumer segments and the complex dynamics between consumers, brands, and social identities. It emphasizes the need for ethical regulation of such ads, which provoke compensatory responses from stigmatized groups.

消费者行为广告伦理社会认同歧视心理学