Barriers to knowledge reuse in new product development for one-of-a-kind production
研究了单件生产公司中新产品开发过程的特点如何影响知识重用障碍的出现，通过构建BROK矩阵并案例验证，发现极端定制、时间压力、客户持续影响等显著阻碍知识重用。
One-of-a-kind production refers to the manufacturing of highly customised products tailored to specific customer requirements. In this context, the ability to effectively reuse knowledge is crucial, as it can significantly reduce production time and costs. However, the feasibility of Knowledge Reuse in One-of-a-kind production remains uncertain, due to the lack of studies examining how conditions in One-of-a-kind production influence the emergence of barriers to Knowledge Reuse. This research aims to address this issue by systematically mapping the characteristics of product development processes in One-of-a-kind production companies against the most common barriers to Knowledge Reuse. The results are shown in matrix form (the BROK matrix), representing the relationships between characteristics and barriers. The findings indicate that extreme customisation under time pressures, the continuous influence of customers, the high uncertainties caused by the Once-successful approach, and the high-level concurrency, combined with the limited resources available, significantly impact the Knowledge Reuse process at multiple levels. Finally, an industrial case study was conducted to validate the BROK matrix. The results of the semi-structured interviews show a strong alignment between the barriers suggested by the BROK matrix and those observed by the production managers.