Headquarters–subsidiary exchanges and relationship quality: Moderating roles of subsidiary establishment mode and managers’ identity with the subsidiary
基于社会交换和社会认同理论，研究了总部与子公司之间的组织和管理交换如何影响关系质量，并发现子公司建立模式和管理者身份认同起调节作用，基于312家中国跨国企业的调查数据。
Drawing on social exchange and social identity theories, we examine how the identity orientations of subsidiaries and subsidiary managers interact with interorganizational and interpersonal exchanges between headquarters and subsidiary (HQ–Sub) in shaping the quality of HQ—Sub relationships. Specifically, we argue that organizational and managerial exchanges between headquarters and subsidiaries have a positive impact on HQ–Sub relationship quality. The effect of HQ–Sub organizational exchange on HQ–Sub relationship quality is moderated by the subsidiary’s establishment mode, while the effect of HQ–Sub managerial exchange on HQ–Sub relationship quality is moderated by subsidiary managers’ identity with the subsidiary. Our arguments are empirically tested with survey data collected from senior managers of HQ–Sub dyads in 312 Chinese multinational enterprises. Theoretical contributions and practical implications are discussed in the paper.