什么促使本地零售商对跨国品牌做出承诺:来自新兴市场跨国品牌-零售商配对数据的证据

What makes local retailers commit to multinational brands: Evidence from multinational brand-retailer dyads in emerging markets

Industrial Marketing Management · 2025
被引 0
ABS 3

中文导读

基于中国B2B消费电子行业153对品牌-零售商数据,研究发现关系强度、双方知识获取和知识不对称显著影响零售商对跨国品牌的承诺,且品牌知识优势增强承诺而零售商知识优势削弱承诺。

Abstract

This study advances our understanding of how multinational enterprises (MNEs) can foster local retailer commitment in emerging markets. Using a dyadic dataset of 153 brand-retailer pairs in China's B2B consumer electronics sector, we tested a conceptual framework examining how relationship strength, mutual knowledge acquisition, and knowledge asymmetries affect retailers' commitment to MNE brands. The findings confirm that strong brand-retailer relationships, brand knowledge acquired by retailers, and retailer knowledge acquired by brands all significantly enhance retailer commitment. Furthermore, the results support the moderating role of mutual knowledge exchange and confirm that knowledge asymmetries significantly shape commitment levels: a brand's knowledge advantage increases retailer commitment, while a retailer's knowledge advantage reduces it. This study thus enriches the B2B and international marketing literatures by showing that managing retailer commitment in emerging markets is not just about building strong relationships, but about strategically leveraging and aligning knowledge resources, both symmetrically and asymmetrically, within interdependent channel structures.

新兴市场跨国企业零售商承诺B2B营销知识管理