租、取回、重复直到售出:租购业务的需求过程规范与模块化估计框架

Rent, Retrieve, Repeat Until Sold: Demand Process Specification and Modular Estimation Framework for the Rent‐to‐Own Business

JOURNAL OF OPERATIONS MANAGEMENT · 2025
被引 1
人大 AFT50UTD24ABS 4*

中文导读

针对租购(RTO)业务,提出一个模块化框架,将租户决策问题与效用估计分离,利用实际数据估计租户的放弃、忽视和考虑买断的概率,发现租户决策视野短且常忽视买断报价。

Abstract

ABSTRACT Rent‐to‐own (RTO) firms rent products for a periodic fee and allow a renter to buy the rented product at specified buyout prices during the rental. Accurately capturing the renters' decision process, as well as their ownership and rental utilities, is required for determining their willingness to pay buyout prices in different periods. We develop a modular framework that cleanly separates solving a renter's decision problem from estimating utility. We consider renters with varying degrees of sophistication and alertness to buyout offers. Using washer, dryer, and mattress data from a prominent RTO firm, for each decision model, we estimate utilities and the probabilities of abandoning the rental, neglecting the buyout offer, and considering the buyout offer. We find that renters have short decision horizons and frequently neglect buyout offers. Also, their utilities remain stable throughout the rentals. Moreover, renters who opt for rental agreements with higher rental fees or longer terms tend to have higher ownership utilities. Based on our counterfactual analyses, for washer or dryer renters, we suggest initiating efforts to remind renters of buyout offers. In contrast, for mattresses, whose renters more frequently consider buyout offers, we find that profits would be increased by setting prices higher.

租购业务需求建模模块化估计消费者决策运营管理