New Tools for Old Habits: How Whistleblowing Works in Organizations
研究提出一个认知心理学模型,解释员工举报决策中认知与情感的互动,通过对罗马尼亚公私部门员工的访谈验证,发现非理性信念和组织支持是关键因素。
ABSTRACT Whistleblowing in private and public sector organizations has gained momentum in the last decade. Most theories seeking to explain why some employees report wrongdoings largely disregard the interaction between the cognitive and emotional components of this decision. Our article addresses this gap in the literature and proposes a theoretical model that was initially developed in cognitive psychology and accounts for such an interaction. We explore empirically its relevance in the case of private and public sector employees in Romania, which is the least likely case for the use of whistleblowing. We use data from semi‐structured interviews conducted with employees from the private and public sector. The key findings contribute to the debates on whistleblowing as a specific regulator in organizations: emotions and cognition have high explanatory power; the irrational beliefs matter in developing emotional and behavioral consequences for potential whistleblowers; and the organizational support is crucial in disputing these irrational beliefs.