Enhancing organizational resilience through big data analytics capability: the mediating role of strategic flexibility
研究基于239家中国企业数据，发现大数据分析能力通过资源灵活性和协调灵活性提升组织韧性，并分析了不同规模和经验的企业如何配置能力以实现韧性。
Purpose As environmental turbulence intensifies, big data analytics (BDA) has become a cornerstone for modern firms seeking to manage uncertainty and enhance organizational resilience. Drawing on the organizational capabilities-based theory and information technology (IT)-enabled organizational capabilities perspective, this study aims to uncover the underlying mechanisms and diverse pathways through which BDA capability influences organizational resilience. Design/methodology/approach The study employed a mixed-methods approach, combining advanced analysis for composites–structural equation modeling (ADANCO-SEM) in Phase 1 and fuzzy-set qualitative comparative analysis (fsQCA) in Phase 2 to analyze survey data from 239 Chinese firms. Findings The ADANCO-SEM analysis revealed that BDA capability significantly enhances organizational resilience by fostering resource flexibility and coordination flexibility. The fsQCA analysis further elucidated how firms of different sizes and BDA experience configure their BDA capability and strategic flexibility to achieve proactive and reactive resilience. These findings validate and extend the results of the ADANCO-SEM analysis. Originality/value This study makes a valuable contribution to Information systems (IS) research by theoretically and empirically uncovering the mechanism through which BDA capability influences organizational resilience.