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如何利用神经生理学工具进行有价值的营销研究

How to Conduct Valuable Marketing Research With Neurophysiological Tools

Psychology and Marketing · 2025
被引 10 · 同刊同年前 7%
ABS 3

中文导读

本文为营销研究者提供使用神经生理学工具(如心电图、眼动追踪、脑电图等)进行消费者研究的实用指南,涵盖研究分类、工具介绍及整合框架。

Abstract

ABSTRACT Consumer neuroscience is gaining attention in the marketing field. The growing interest calls for a framework integrating neuroscience in marketing. This paper aims to serve as a practical guide for conducting consumer research using neurophysiological tools. The paper is organized into three main sections. The first section presents a framework for categorizing types of consumer neuroscience research based on four primary research objectives. The following section describes the use of neurophysiological tools in marketing and addresses their roots in their mother disciplines. Specifically, we address electrocardiography, galvanic skin conductance, eye‐tracking, electroencephalography, functional magnetic resonance imaging, and functional near‐infrared spectroscopy. Additionally, we refer to emerging measurements from hormones and genes. Likewise, this section highlights the most influential papers, equipment facilities, and software on each tool to support researchers who need to become more familiar with any of those techniques. Third, this paper introduces an integrative framework for consumer neuroscience research in marketing, covering research aims, types of stimuli, changes in organisms, and consumer response processes. In addition to core neuroscience citations, the paper incorporates specific marketing‐relevant consumer neuroscience papers to guide research in the marketing field.

消费者神经科学神经营销营销研究神经科学心理学