The Illusion of Performance Management
批判了绩效管理的方法和目标，指出其依赖自上而下决策剥夺员工自主权，且主要工具存在缺陷，建议组织转向支持与促进绩效而非管理绩效。
ABSTRACT Despite the wide adoption of performance management by organizations, there is little evidence that performance management works. In this paper, I critique both the methods and the goals of performance management. First, I note that performance management, through its reliance on top‐down decision making, robs workers of autonomy and responsibility. Next, I note that two of the three major components of performance management (aligning job performance goals with the strategic goals of the organization and using frequent informal feedback to manage performance) are flawed, and that efforts to manage performance using these tools are likely to fail. Rather than relying on managing performance, organizations should follow decades of research on supportive leadership and focus on supporting and facilitating performance rather than managing it. I call for more empirical research to evaluate the effectiveness of performance management and the effects of the various tools used to manage performance.